dotdigital.comDotdigital: Customer experience platform for marketers

See what's new in our latest product release: AI, SMS and MMS. Read the blog Platform Platform Customer experience and data platform For marketing teams serious about exceptional CX Learn more » Email and SMS marketing automation For marketers ready to personalize at scale Learn more » Communications API For developers ready to build seamless connections Learn more » Popular Website personalization New Cross-channel marketing Email marketing SMS marketing Retargeting Transactional messaging Acquisition Customer data Real-time APIs Single customer view Segmentation Marketing attribution What's new The Dotdigital difference WinstonAI™ by Dotdigital Reduce your workload, spark creativity and uncover data-driven revenue opportunities. Services and support Our team of experts is here to help you overcome every marketing challenge. Why Dotdigital? Our focus on privacy, security, and sustainability make the difference. Industries Industries Finance Travel Fashion Education Hospitality B2B Not-for-profit Ecommerce View industry stories Converse Converse gain greater footing in international markets with the power of live chat Learn more » Partners Partnerships Integration partners Enhance your tech stack with our partners Agency partners Solve complex problems with our partners View all partners Browse our ecosystem of partners. Popular integrations Adobe Commerce BigCommerce Shopify Microsoft Dynamics Salesforce Shopware Featured partners Donorfy Overdose Digital Silverbear Yotpo Oracle NetSuite Resources Success Blog Learn how to engage your customers Guides Get best practices and insights from experts Case studies See the success of Dotdigital's customers Events and webinars Hear from industry experts and leaders Platform learning Help center Developer hub Training hub Trust center Featured resource 5 tips for using AI-driven predictive analytics to reduce churn, increase AOV, and improve CX Learn more » Pricing en English 日本語 Login Talk to us Cross-channel marketing automation Personalized customer experiences that exceed expectations Watch a platform tour Explore our platform Popular integrations Go beyond the expected with Dotdigital The all-in-one platform for growth-minded marketers Unify and enrich Segment and decide Activate and report Make the most of your data Intelligently enrich your data and you’ll never leave a poor impression Bring together data from your marketing and tech stack to create a single, trusted source from which you can build your marketing strategy. Our advanced machine learning algorithms proactively enrich your data with insights ready to fuel your creative campaigns. No more guesswork Get actionable insights into customer behavior and intent Our AI-powered platform organizes and visualizes your data into at-a-glance insights you can use to build high-converting campaigns. Our intuitive dashboards help you focus on the quick wins and the big picture at the same time. Hyper-personalized campaigns Campaigns that capture customers and experiences that keep them Build complex customer journeys in a snap and deliver the right message to the right person at the right time, every time. Dotdigital’s cross-channel reach helps you connect on every channel for a completely seamless customer experience. Cross-channel marketing Deliver unparalleled marketing across all channels Email marketing SMS marketing Web personalization Landing pagesforms Retargeting Live chat Push notifications Personalized marketing at scale Our easy-to-use email editor makes designing eye-catching marketing simple. Product recommendations and dynamic content help turn your customer data into 1:1 tailored customer experiences. Learn more Timely messages that inspire immediate action Deliver SMS messages that will delight your customers. Create personalized and contextual SMS marketing campaigns alongside automated email marketing efforts for a well-rounded strategy, all delivered to over 220 countries around the world. Learn more Turn visitors into meaningful connections Create personalized website experiences that convert. Automatically display website content tailored in real-time based on a visitor’s unique behavior, preferences, location, or weather. Learn more Onsite experiences that can't be missed Design online customer experiences that boost conversions and drive acquisitions. Create optimized landing pages and forms that will help you grow your marketing lists and collect zero-party data. Learn more Connect, convert, and grow your audiences Boost the impact of your retargeting ads by delivering the right content at the right time. Seamlessly sync data two-ways between your social and Google ad audiences to create perfectly connected customer experiences. Learn more Drive sales and create more opportunities Solve customer problems in real-time with live chat widgets you can add directly to your website. Reduce friction and remove barriers to purchase by equipping chat agents with complete customer profiles for a smooth CX. Tailored messages in the palm of their hand Build stronger customer relationships by delivering personalized push notifications. Integrating push into your cross-channel strategy will drive conversions and an immediate uptake in app engagement. How do your results stack up to others in your industry? Download the report Customers love us Industry recognized and customer approved Dotdigital product recommendations have allowed us to get through a few roadblocks that the team faced previously." We struggled to match complex product packages to customers, but that’s where AI has come into play. The fact that we have access to an emerging technology that is proving its potential, is quite thrilling. It enables us to build many capabilities with very low effort and much higher returns. Adam Hollinshead Chief Digital Officer at winedirect Build a CX that delivers real results Talk to us Explore our platform PLATFORM Explore our platform Marketing automation Email marketing SMS marketing Why Dotdigital Start a trial Platform tour Book a demo COMPANY About Sustainability Careers Media center Partner portal Become a partner Investor relations Contact us Learning Developer hub Help center Training hub Trust center Events Videos Guides Dotdigital blog SUBSCRIBE TO DOTDIGITAL Email Email This field is for validation purposes and should be left unchanged. Your email address will be handled in accordance with our Privacy Policy . We gather data around email opensclicks using standard technologies including clear gifs to help us monitor and improve our newsletter. 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